Maintenance, service and customer service


+49 1802 - 33 63 66 - 24 hour technical support

Our technical service hotline. This provides you with the best possible technical assistance and advice in relation to your HanseLifter product. You can reach us 7 days a week - 24 hours a day. Outside our business hours, you will be connected quickly and easily to one of our knowledgeable staff after a recorded announcement.

+49 1802 336363 - Spare parts service and warranty

The hotline for your spare parts orders and warranty questions in relation to our HanseLifter products. HanseLifter offers a reliable spare parts service for your forklift trucks, electric powered pallet stackers or pallet trucks - no matter what brand or colour! We stock approximately 16,000 different spare parts from many manufacturers in our central on-demand warehouse in Bremen. As a result, spare parts can be supplied to you quickly and easily - also overnight. And should it occasionally happen that a spare part not in stock, we will source it - quickly, inexpensively and reliably - and that is a promise!

HanseLifter - partner to the retail sector

The HanseLifter service is specially tailored to the requirements of specialist dealers.

HanseLifter offers a wide range of services to our dealers, from expert advice and fast delivery for spare parts, comprehensive logistics support through drop-shipping, marketing and advertising concepts through subsidised flyers and promotions, but also including reliable complaints handling and expert financing and leasing offers on attractive terms.


We are also pleased to offer maintenance (according to UVV accident prevention regulations) and repair of your industrial trucks or forklift driver training, if this cannot be carried out internally by your company.


All this is provided to you first-hand by HanseLifter - partner to the retail sector.